Extended Reality for the Field Service & Maintenance Industry
Give your frontline field service workers the power to connect to remote experts across the world through our software integration and smart glasses.
Better your workers awareness
Field service workers often find themselves in dangerous and hazardous environments, handling things like electrical equipment and heavy machinery. This work carries so many potential hazards on a day-to-day basis and the worker's situational awareness needs to be unaffected.
Using voice-controlled, hands-free Assisted Reality (aR) devices, your workforce have their hands free to tackle any potential hazards, and through voice-controlled commands they can take photos, turn the flashlight on, access digital documents and even call a remote expert for guidance and support if they require it.
Through Assisted Reality, your field service workers are fully aware of their environment and the dangers it possesses, which means they are safer and better equipped to complete their tasks to the best standards.
Streamline reporting and compliance
Because of working in dangerous environments, field service workers are required to create extremely detailed reports to ensure that best practices were followed and health and safety procedures were adhered to.
It is also a legal requirement that the customer has this information, so that things like equipment maintenance, operational checks and installation procedures have been followed correctly, otherwise this can lead to businesses being fined, or even shut down.
Through our software, your field service workers can record videos and take photos that can be used for health and safety assessment and they can also use digital instructions and handbooks that have step-by-step processes.
Create a more productive workforce
Field service and maintenance workers need to access important documentation so that they are following manufacturer processes, health and safety procedures and data for specific assets.
A lot of time can be wasted going through paper documentation and that combined with a dangerous and hazardous environment, creates a less safe working process and poor productivity.
Through Assisted Reality (aR) your field service workers can refer to all this important documentation and data all through their voice-controlled headset, which means they keep their hands free at all times. They can make voice-controlled notes, record videos to show processes are being followed and take photos, which can all be accessed for future reference.
Use Cases
Remote Communication
Reduce operational downtime and create a more productive workforce through RealWear. Your frontline workforce can communicate more effectively, while maintaining a safe working environment.
Digital Process
With RealWear devices, you can access digital documentation and work processes on the frontline. This allows your workers to go through important documentation without leaving the point of interest.
Learning
With real-time recording and access to images, videos through your Assisted Reality (aR) device, your workforce can get up to speed quickly and safely, by referring to real-time documentation on the frontline.
Product Spotlight
Wearable headsets are brilliant portable computers that enable your staff to access immediate support. We invite you to explore our product and solution range to discover a collection of assisted and augmented reality devices.
RealWear HMT-1Z1 Headset
The RealWear HMT-1Z1 is the world's first intrinsically safe head mounted wearable device. This wearable meets ATEX and IEXEx Zone 1 certs.
RealWear Navigator 500 Headset
The RealWear Navigator™ 500 is the leading ruggedized assisted reality solution designed to engage, empower and elevate the modern frontline worker. Connect and collaborate with remote experts, follow digital workflows, visualize IoT data and much more. Safely reduce downtime, improve quality and employee productivity, while realizing significant ROI.
Microsoft HoloLens 2 Headset
HoloLens 2 coupled with software solutions is a hands-free computer that goes where you go, sees what you see, and does what you say. It displays a layer of digital information on top of your real world by rendering high-definition holograms that stay where you put them and respond like physical objects when you interact with them.
WHY XR for Field workers?
XR helped Boeing increase productivity by 30%!
Oil and gas, construction, engineering, manufacturing - XR is helping every sector transform employee experiences to train staff, highlight collaboration.
Source: https://www.boeing.com/features/2018/01/augmented-reality-01-18.page